Inter-lending from the back of beyond

Hi, my name’s Judith Walton and I look after the day to day running of the library’s Inter-Library Loans team (previously known as the Document Delivery Service – we changed our name this summer just to keep everyone on their toes). One of the smaller ‘behind-the-scenes’ teams that you might not have come across, Inter-Library Loans is here to get hold of things not held our own library – books, articles, theses etc. It’s a lovely place to work, with a really positive feel to it. In daily contact with librarians all-round the UK (and the world), we’re always problem solving, tracking down hard to get items, which suits my inquisitive nature, and there’s always something new to learn. There’s a real sense of achievement when you track down something truly obscure and it’s lovely to see the smile on the researcher’s face when it finally arrives!

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Graduate intern update: Elisabeth

Graduate intern Elisabeth Prestgard updates us on what she’s been up to in the last month or so…

Hello again everyone! Here is my update for the month. The Document Delivery Service team has recently changed its name to Interlibrary Loans team. I’m still part of both the ILL and Customer Service teams. I have been working more days onsite, which has been nice as it allows me to learn more about the different queries at the Help and Information Desk, and it gives me the opportunity to meet friendly and interesting people in person (especially since a lot of my time has been spent working from home.)

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