Graduate intern Elisabeth Prestgard updates us on what she’s been up to in the last month or so…
Hello everyone! Happy 2022! Since the last time I spoke to you, I’ve got big news to share. In November I started a new position as a part-time Customer Service Assistant. It is a permanent position which I am doing along with my internship.
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Graduate intern Elisabeth Prestgard updates us on what she’s been up to in the last month or so…
Hello everyone! Since I last updated you there have been many changes that I’d like to tell you about. Now that the new term has started, the library is open for all students, and as a result it has become a lot busier. When I work at the help and information desk, there are a lot more students queuing up and asking questions. Providing frontline customer service is one of my favourite tasks, because I get to assist people while learning more information about the library. With all the students now allowed in the library, I actually get to see what the library was like before the pandemic!
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Graduate intern Elisabeth Prestgard updates us on what she’s been up to in the last month or so…
Hello again everyone! Here is my update for the month. The Document Delivery Service team has recently changed its name to Interlibrary Loans team. I’m still part of both the ILL and Customer Service teams. I have been working more days onsite, which has been nice as it allows me to learn more about the different queries at the Help and Information Desk, and it gives me the opportunity to meet friendly and interesting people in person (especially since a lot of my time has been spent working from home.)
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Graduate intern Elisabeth Prestgard updates us on what she’s been up to in the last month or so…
Since I wrote my introductory post, there have been a few changes. I still work with DDS from home, and also work onsite with the customer services team. However, now that the summer is here and more of the staff are taking their holidays, I am working more at the library. Mondays and Tuesdays are the busiest days of the week. When working at the front desk, there are more queries to answer, as there are more students coming to the library. I also noticed on Wednesday, whilst bringing the returned books to the quarantine room, that there were a lot less books.
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In the next of our series introducing members of staff, #DULibIntroducing welcomes University Library and Collections graduate interns Beth Hall and Elisabeth Prestgard. Beth and Elisabeth will be keeping us up to date with what they are up to over the coming months via the blog.
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