Over the course of the past few weeks, we’ve all had to adapt to a rapid change in working circumstances. With our physical Library and Collections sites closed, the support we offer for our users has shifted firmly online. In previous blog posts we have looked at the realities of working and learning from home, and how we’ve introduced services such as the virtual enquiry desk to help our users remotely.

Looking further ahead, we are now planning as to how we can continue to offer some of the other training and support we regularly provide, but now in an online environment. As a Faculty Librarian, a large part of my role is user education and support. This can be support for 1-2-1 queries, and it can be delivering sessions to cohorts of students related to particular topics, disciplines or resources. As we are currently unable to see our users face-to-face – and it may be some time before classrooms/lecture theatres can be used to see groups en masse – it’s important to plan for alternative delivery methods. Continue reading “Working on webinars” →