The festive season might have come and gone, but being a librarian is a bit like being Santa Claus – all year round. Instead of delivering toys and games (or a lump coal, if you’ve been naughty…) we deliver KNOWLEDGE. Or, perhaps more accurately, we provide access to it. In fact, we provide access to a huge range of resources, including the physical items held in our libraries, archives and museums, subscriptions to electronic journals and databases and guidance on accessing open research resources. Something for everyone, surely. But sometimes, this is not enough. Sometimes our users need MORE!