As the country moves slowly back to normal, and pubs, shops, and hairdressers reopens their doors – so has the Bill Bryson Library building! A small team of staff have been working hard onsite to provide users with the resources they need through Scan and Deliver. If, however, you would like more than one chapter of a book then over July we launched three new and alliterative services: Click and Collect, Browse and Borrow, and Stay and Study.
If students were brave enough make it past the terrifying dragons we had set up in the library during induction week, they may have experienced the library’s first foray into UX research. UX stands for User Experience, and in a library context it basically means that users are put at the centre of all our decision-making, from the big to the small. UX research puts an emphasis on using creative and intuitive methods with participants, rather than standard surveys that can be uninspiring, boring, and often cannot get to the heart of how users feel, as well as what they think.
We wanted to find out what new students felt as soon as they walked into the library, and whether the expectations of returning and postgraduate students were being met, so induction week felt like the perfect time to conduct our research.
Earlier this year I was involved in the production of the new Library and Collections promotional video. The aim was to move away from an instructional or overly corporate approach, and create something inspiring and emotive (as engaging as ‘this is how the self-issue machine works…and now we move on to the Dewey Decimal Classification’ type videos are…)
Librarians from across Durham University Library and Collections are today busy welcoming prospective students and their parents to Durham as part of our pre-application open days. But today is also a special anniversary for what now forms part of our University Library and the Durham World Heritage Site…
A shh of Librarians from Durham University Library have this week been getting a sneak preview of the soon to be opened Teaching and Learning Centre. Just 2 minutes walk from the Bill Bryson Library, the centre will offer a range of spaces including a cafe, a range of group quiet study areas, group study rooms (they’re sound-proof – we checked!), flexible teaching rooms, lecture theatres and (after our tour guide got temporarily disorientated and took us into it), at least one walk-in cupboard!
We’ve included some pictures here so you can see the spaces before they’re teeming with staff and students. Enjoy!