Valentine’s Day feedback: you said, we did

You may remember back in February, we had a stand in the Billy B asking you “Tell us how you feel this Valentine’s Day.” You could write a note to us to tell us about something we’re doing that you love, or if you would like us to make some changes.

We loved hearing from everyone and got some great feedback from the people we spoke to; with both things you really like and things you want us to improve. We’ve gone through all the feedback and just wanted to share a brief update with where we’re up to with addressing some of the improvements.

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Define, develop and deliver

A post by Customer Services Coordinator Kate Williamson and User Experience Officer Kirsty Barnfather

At Durham, we’re lucky to be part of the Academic Libraries North (ALN) community and often join their sessions and workshops, especially within the User Experience (UX) Community of Practice (CoP) that we are members of. The ALN UX CoP allows groups of people from different institutions to get together (usually virtually) and discuss different User Experience methodologies, projects, and chat about what each library is currently doing or planning for the future. There are a variety of sessions, from workshops to ‘UX in one hour’ presentations, allowing members to expand their knowledge and encourage others to try out new techniques.

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