A post by Customer Services Coordinator Kate Williamson and User Experience Officer Kirsty Barnfather

At Durham, we’re lucky to be part of the Academic Libraries North (ALN) community and often join their sessions and workshops, especially within the User Experience (UX) Community of Practice (CoP) that we are members of. The ALN UX CoP allows groups of people from different institutions to get together (usually virtually) and discuss different User Experience methodologies, projects, and chat about what each library is currently doing or planning for the future. There are a variety of sessions, from workshops to ‘UX in one hour’ presentations, allowing members to expand their knowledge and encourage others to try out new techniques.