Category: Library Teams

Define, develop and deliver

A post by Customer Services Coordinator Kate Williamson and User Experience Officer Kirsty Barnfather

At Durham, we’re lucky to be part of the Academic Libraries North (ALN) community and often join their sessions and workshops, especially within the User Experience (UX) Community of Practice (CoP) that we are members of. The ALN UX CoP allows groups of people from different institutions to get together (usually virtually) and discuss different User Experience methodologies, projects, and chat about what each library is currently doing or planning for the future. There are a variety of sessions, from workshops to ‘UX in one hour’ presentations, allowing members to expand their knowledge and encourage others to try out new techniques.

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Welcome week and ongoing support

From Wednesday 2nd to Tuesday 8th of October, Bill Bryson Library hosted our ‘Welcome Fair’. Coming to into a Library the size and scale of the Billy B or the first time can be a bit of a daunting experience for many, so we wanted to offer a friendly and approachable hello! We also looked to make our students (both new and existing!) feel welcome in our spaces by promoting awareness and encouraging engagement with everything we have to offer across all of Library and Collections. Plus, we wanted our users to know that we are here to support them all throughout their time at Durham.

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All change at the ISC Library

In addition to the Bill Bryson Library and the Barker Research Library up in Durham, there is also a ‘branch’ of the University Library down in Stockton-on-Tees.

The International Study Centre (ISC) Library is for use by ISC students and staff at Queen’s Campus, Stockton, and can be found on level 2 of the Ebsworth Building. There specifically to support the foundation programmes which run at the ISC (although Durham University staff and students who live in the area can also access study spaces within the library), it houses a few thousand print books and a range of study spaces.

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Infinity Internship

A post by Learning Coordinator Charlotte Spink and Infinity Intern Ailsa

In early summer 2022, I was approached by the Careers & Enterprise and Disability Support Service to join their Infinity Internship Programme. Infinity places Durham University students with autism in paid internships both inside and outside the University with the aim of benefitting both parties. The programme aims to access a pool of often untapped talent, promote diversity and inclusion and develop students’ knowledge and skills.

Applicants go through an application and recruitment process to ensure they are a good fit for the host organisation. In July our first Infinity Intern – Ailsa – arrived at the Oriental Museum.

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#DULibIntroducing Rebecca Jones

In the next of our series introducing members of staff, #DULibIntroducing meets Digital Learning Developer Rebecca Jones.

Rebecca Jones

Please state your name, full job title, and a brief description of what that entails:

Rebecca Jones, Digital Learning Developer. My job involves developing digital resources and online provisions for the library and collections. Digital learning developers often have a varied skill set. For example, they can shoot and edit educational videos, design courses and tutorials, create animations, or even produce immersive augmented or virtual reality experiences.

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#DULibIntroducing Kate Williamson

In the next of our series introducing members of staff, #DULibIntroducing meets Information Assistant Kate Williamson.

Kate Williamson (and Archie!)

Please tell us your name, full job title, and a brief description of your role.

Kate Williamson, Information Assistant. I work at the Bill Bryson Library in a customer service role. You will usually find me at the Help and Information Desk helping with queries, finding books for people, fixing printers, and passing out the ever so popular staplers and pens. I am also part of the team that processes resource requests, which is our service to help provide staff and students with Scan and Deliver requests, Postal Loans, Inter-Library loans, and book purchases through our Acquisitions team.

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Tutorials and our Faculty Librarians

We’ve posted previously about the suite of online tutorials we have been developing. There are now 12 of these that are live, covering a range of different topics:

  • Introduction to dissertation research
  • Catalogue and discover
  • Basic literature searching
  • Bibliographic databases
  • Accessing full text online
  • Referencing
  • Your reading list and beyond
  • The Information Cycle
  • Plagiarism and copyright in the academic context
  • Using archives and special collections in your research
  • Research in museums and galleries
  • Palaeography
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Graduate intern update: Beth

Graduate intern Beth Hall updates us on what she’s been up to recently…

Hello! It’s Beth, back with another update on my Archives and Special Collections internship. This month I’ve been with the Learning and Engagement team who are based at the Oriental Museum and here at PGL. I’ve seen them around the building and requesting material for their sessions so I’ve been curious to see what they actually get up to – I certainly found out!

Do remember, (for how could we forget) that a lot of what the learning team did while I was with them was adapted to COVID restrictions, i.e. being unable to have large groups in the building or to go out to schools. However, this does mean they’ve fine-tuned their digital learning sessions to adapt to remote teaching and I was lucky to witness how they manage it.

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Inter-lending from the back of beyond

Hi, my name’s Judith Walton and I look after the day to day running of the library’s Inter-Library Loans team (previously known as the Document Delivery Service – we changed our name this summer just to keep everyone on their toes). One of the smaller ‘behind-the-scenes’ teams that you might not have come across, Inter-Library Loans is here to get hold of things not held our own library – books, articles, theses etc. It’s a lovely place to work, with a really positive feel to it. In daily contact with librarians all-round the UK (and the world), we’re always problem solving, tracking down hard to get items, which suits my inquisitive nature, and there’s always something new to learn. There’s a real sense of achievement when you track down something truly obscure and it’s lovely to see the smile on the researcher’s face when it finally arrives!

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