Define, develop and deliver

A post by Customer Services Coordinator Kate Williamson and User Experience Officer Kirsty Barnfather

At Durham, we’re lucky to be part of the Academic Libraries North (ALN) community and often join their sessions and workshops, especially within the User Experience (UX) Community of Practice (CoP) that we are members of. The ALN UX CoP allows groups of people from different institutions to get together (usually virtually) and discuss different User Experience methodologies, projects, and chat about what each library is currently doing or planning for the future. There are a variety of sessions, from workshops to ‘UX in one hour’ presentations, allowing members to expand their knowledge and encourage others to try out new techniques.

Continue reading “Define, develop and deliver”

#DULibIntroducing Martin Gleghorn

In the next of our series introducing members of staff, #DULibIntroducing meets Repository Coordinator Martin Gleghorn.

Martin Gleghorn

Please state your name, full job title, and a brief description of what that entails:

Martin Gleghorn, Repository Coordinator. Which means I coordinate the repository… Alongside the legend that is Kelly Hetherington, and working as part of the Scholarly Communications team, I help look after the University’s open access repository, Durham Research Online. Day-to-day, this involves a lot of liaising with academic staff, providing training for whoever might need it, advocating for open access research more generally, working with metadata, and – ultimately – making sure that the research being published at Durham is as widely accessible as physically possible. I’m also one of the people behind the @DROdurham twitter account, which we use to promote that research.

Continue reading “#DULibIntroducing Martin Gleghorn”

#DULibIntroducing Tom Henderson

In the next of our series introducing members of staff, #DULibIntroducing welcomes University Library and Collections graduate intern Tom Henderson.

Tom Henderson

Please tell us your name, full job title, and a brief description of what that entails:

My name is Tom Henderson and I work as a ‘Graduate Intern (Ushaw Collections)’. I divide my time between Ushaw College and Palace Green Library, since parts of Ushaw’s collections are held at both. The role involves working in the search rooms at Ushaw and Palace Green, processing reader bookings and requests, and cataloguing collections.

Continue reading “#DULibIntroducing Tom Henderson”

#DULibIntroducing… Vicki Hedley

Hello! Please state your name, full job title, and a brief description of what that entails: 

Hi!  I’m Victoria Michelle Hedley, Customer Services Co-ordinator for Disability Support and Digitisation.  The Digitisation Team processes all the digitisation requests for reading lists to make them available via online reading lists – this includes a lot of behind the scenes work on Talis and enormous, space-age scanners!  The Library Disability Support Team provide personalised support for students and staff registered with disabilities, including book retrievals and creating alternative formats of reading materials.  In addition to all of this, I help manage our virtual enquiry desk, Ask DULib!

Continue reading “#DULibIntroducing… Vicki Hedley”

Conservation training during Covid-19

Katie, one of our conservators based at Palace Green Library, is studying for her ARA certificate in Archive Conservation. A significant element of her training is getting practical experience – not the easiest thing to accomplish at the moment. But last year, in between lockdowns, she managed to head to Flintshire Record Office for her placement with Conservator Mark Allen. In this post, she shares the results of her training.

Continue reading “Conservation training during Covid-19”

#DULibIntroducing… Richard Holmes

Please state your name, full job title, and a brief description of what that entails:

Richard Holmes, Faculty Librarian for Social Sciences. The central element of my role is to communicate between the departments in the faculty and the University Library and Collections to ensure we are delivering services and resources that meet their diverse needs. I do this by attending key committees within each department to promote new and impending library developments and to pick up changes that may have an impact on the Library, Special Collections or Museums. I also provide support to enable members of Durham University at all levels of study to get the best out of the wonderful collections available. This can range from answering basic email enquiries, through one-to-one tuition, to delivering research skills classes embedded within teaching programmes. I also have a role in collections development, ensuring the right materials are available when needed to support each department’s teaching and research activities.

Continue reading “#DULibIntroducing… Richard Holmes”

Powered by WordPress.com.

Up ↑